TERMS AND CONDITIONS
Effective Date: September 30, 2026
These Terms & Conditions ("Terms") govern your access to and use of robalagency.com, including any webpages, forms, content, media, materials, features, or services made available through the website (collectively, the "Website").
The Website is owned and operated by Camera Gilson LLC, doing business as Robal Agency ("Robal Agency," "Robal," "we," "us," or "our").
By accessing, browsing, or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Website.
1. About Robal Agency
Robal Agency is a creative production and strategic services agency providing services that may include photography, video production, event content, campaign production, creative strategy, production management, post-production, and related services.
Information presented on the Website is provided for general informational, promotional, and business development purposes only.
Nothing on the Website constitutes an offer, guarantee, binding commitment, or agreement to provide any particular service.
2. Website Terms Are Separate From Client Agreements
These Terms govern use of the Website only.
Any professional services provided by Robal Agency are governed by a separate written agreement, proposal, statement of work, production agreement, estimate, order, or other written document accepted by Robal Agency and the applicable client.
Submitting an inquiry, requesting an estimate, scheduling a consultation, exchanging emails, participating in a call, receiving a proposal, or otherwise discussing a potential project does not, by itself, create a binding engagement or require Robal Agency to perform services.
No project is considered confirmed unless all applicable requirements specified by Robal Agency have been satisfied, which may include execution of an agreement and receipt of a required deposit or retainer.
If there is any conflict between these Terms and a separately executed client agreement, the executed client agreement will control with respect to the applicable engagement.
3. Estimates, Proposals, Budgets, and Availability
Any pricing, estimates, budgets, schedules, timelines, deliverables, staffing recommendations, production plans, or other project information communicated through the Website or during preliminary discussions are subject to change unless incorporated into a written agreement accepted by Robal Agency.
Availability is not guaranteed until a project is formally confirmed.
Robal Agency reserves the right to accept or decline any inquiry, project, client, engagement, or request at its discretion.
Unless otherwise expressly stated in writing, proposals and estimates may expire or be revised based on changes in scope, availability, timing, production requirements, vendor costs, location requirements, insurance requirements, travel, staffing, licensing, or other project circumstances.
4. Permitted Use of the Website
You may use the Website only for lawful purposes and in accordance with these Terms.
You may not:
copy, reproduce, republish, distribute, sell, license, or commercially exploit Website content without prior written authorization;
download, reproduce, distribute, or reuse photographs, videos, case studies, graphics, designs, copy, treatments, presentations, concepts, or other creative materials except for ordinary viewing;
falsely represent Robal Agency's work as your own;
remove copyright notices, trademarks, watermarks, credits, ownership notices, or other identifying information;
use Robal Agency's name, work, content, or branding in a misleading or unauthorized manner;
gain or attempt to gain unauthorized access to the Website, servers, systems, databases, accounts, or infrastructure;
interfere with or disrupt the operation or security of the Website;
introduce viruses, malware, malicious code, automated attacks, or other harmful technology;
scrape, crawl, harvest, extract, index, or collect Website content through automated means without prior written authorization;
use bots, scripts, automated tools, artificial agents, or similar technologies to access or extract Website content in a manner not expressly authorized;
use Website content, photographs, videos, copy, creative work, concepts, or other materials to train, develop, fine-tune, test, evaluate, or operate artificial intelligence or machine learning systems without prior written authorization;
impersonate Robal Agency or any employee, representative, contractor, client, partner, or affiliate of Robal Agency;
attempt to obtain information not intentionally made available through the Website; or
use the Website in a manner that violates applicable law or infringes the rights of another person or entity.
5. Intellectual Property
Unless otherwise stated, the Website and its contents, including its design, layout, text, branding, logos, photographs, videos, graphics, animations, case studies, presentations, concepts, creative materials, production materials, and other content, are owned by Robal Agency, licensed to Robal Agency, or displayed with authorization from the applicable rights holder.
The Website and its contents are protected by copyright, trademark, trade dress, and other applicable intellectual property laws.
Nothing in these Terms transfers ownership of any intellectual property to you.
You are granted only a limited, personal, revocable, non-exclusive, and non-transferable right to access and view the Website for lawful informational and business evaluation purposes.
No other license or right is granted, whether by implication, estoppel, or otherwise.
6. Portfolio and Client Work
The Website may display work created for clients, agencies, brands, venues, public figures, talent, organizations, partners, or other third parties.
The appearance of third-party names, trademarks, logos, individuals, locations, products, services, or other materials does not necessarily indicate sponsorship, endorsement, affiliation, partnership, or ongoing business relationships unless expressly stated.
Certain portfolio materials may contain intellectual property, likenesses, trademarks, or other materials owned by third parties.
Those materials remain subject to the rights of their respective owners.
You may not copy, reproduce, distribute, publish, license, modify, commercially exploit, or otherwise use portfolio materials displayed on the Website without all required permissions.
7. Robal Agency Name, Trademarks, and Branding
The names Robal Agency, Robal, associated logos, branding, slogans, trade dress, graphic elements, and other identifying materials may be protected by trademark, copyright, or other applicable laws.
You may not use Robal Agency's name, logo, branding, or other identifying materials in a manner that suggests sponsorship, endorsement, partnership, affiliation, employment, or authorization without prior written permission.
8. Portfolio Results and No Guarantee of Outcomes
Portfolio work, case studies, testimonials, project descriptions, client examples, creative examples, and other content displayed on the Website are provided for illustrative purposes only.
Past projects do not guarantee similar creative, commercial, financial, marketing, publicity, engagement, conversion, audience, revenue, or business results for any future project.
Results may vary based on factors including strategy, scope, creative direction, timing, media spend, distribution, audience, market conditions, client participation, venue conditions, talent, production circumstances, and other factors outside Robal Agency's control.
9. Materials Submitted to Robal Agency
If you voluntarily submit information or materials to Robal Agency through the Website, including project descriptions, briefs, references, schedules, budgets, contact information, documents, images, presentations, or other materials, you represent that you have the authority and necessary rights to provide those materials.
You retain ownership of materials you submit.
You grant Robal Agency permission to review, internally reproduce, store, and share those materials with its employees, contractors, advisors, vendors, or potential production partners as reasonably necessary to evaluate, respond to, prepare for, or perform a potential engagement.
Unless Robal Agency has expressly agreed otherwise in a separate written confidentiality agreement, information submitted through the Website will not create a confidential, fiduciary, exclusive, or privileged relationship.
You should not submit trade secrets, highly confidential information, proprietary materials, or sensitive information through the Website unless appropriate confidentiality arrangements have first been established.
10. Unsolicited Creative Submissions
Robal Agency does not accept unsolicited creative concepts, treatments, campaign ideas, scripts, production concepts, advertising ideas, creative strategies, pitches, storyboards, or other proprietary creative materials unless specifically requested.
Any unsolicited materials submitted without a separate written confidentiality agreement will not be treated as confidential.
Robal Agency will have no obligation to review, use, compensate for, acknowledge, or return unsolicited materials.
You acknowledge that Robal Agency may independently develop, receive, produce, or work on concepts, ideas, strategies, formats, campaigns, or creative work that are similar or identical to materials submitted by you.
The submission of materials does not create any obligation, exclusivity, partnership, agency, fiduciary relationship, or right to compensation.
11. No Exclusivity
Use of the Website, submission of an inquiry, participation in preliminary discussions, or receipt of a proposal does not create an exclusive relationship.
Robal Agency may provide services to other businesses, organizations, individuals, agencies, or brands, including those operating within the same or similar industries.
Robal Agency may also independently develop concepts, production approaches, strategies, formats, creative ideas, or deliverables that may be similar to those discussed with prospective or existing clients, subject to any separate confidentiality or contractual obligations Robal Agency has expressly accepted in writing.
12. Communications and Business Inquiries
If you submit an inquiry, schedule a consultation, or otherwise provide contact information to Robal Agency, you authorize Robal Agency to contact you regarding your inquiry, potential services, project opportunities, proposals, scheduling, or related business matters.
Submitting an inquiry does not guarantee a response, availability, pricing, acceptance of a project, or provision of services.
Robal Agency is not responsible for missed communications caused by spam filters, technical problems, incorrect contact information, third-party services, or other circumstances outside its reasonable control.
13. Electronic Communications
When you communicate with Robal Agency electronically, including through email, forms, scheduling platforms, or other digital systems, you consent to receive communications electronically.
You agree that electronic communications may satisfy legal requirements that communications be in writing, except where applicable law or a separately executed agreement requires another method.
14. Third-Party Websites and Services
The Website may include links to or integrations with third-party websites, applications, scheduling systems, social media platforms, hosting services, analytics providers, payment systems, maps, video platforms, or other external services.
Robal Agency does not control and is not responsible for the content, security, privacy practices, availability, accuracy, policies, or operation of third-party services.
Links to third-party websites are provided for convenience and do not necessarily constitute endorsement.
Your use of third-party services is governed by the applicable third party's own terms, policies, and practices.
15. Website Availability
Robal Agency may modify, update, suspend, restrict, discontinue, remove, or replace any portion of the Website at any time without notice.
Robal Agency does not guarantee that the Website will always be available, current, complete, uninterrupted, secure, accurate, error-free, or free from harmful components.
We may perform maintenance, updates, technical changes, or other modifications that temporarily affect Website availability.
16. Right to Restrict Access
Robal Agency reserves the right to restrict, suspend, block, or terminate access to the Website by any person, entity, device, network, automated system, or service that:
violates these Terms;
attempts unauthorized access;
engages in scraping or automated extraction;
infringes intellectual property rights;
interferes with Website operation;
presents a security risk; or
otherwise uses the Website in a manner Robal Agency reasonably determines may be harmful to Robal Agency, its clients, its systems, or third parties.
17. Accuracy of Website Information
Robal Agency makes reasonable efforts to present accurate information but does not guarantee that all Website content is complete, current, accurate, or free from errors.
Descriptions of services, projects, capabilities, clients, deliverables, pricing, availability, timelines, or other information may change without notice.
Robal Agency reserves the right to correct errors, inaccuracies, omissions, or outdated information at any time.
18. No Professional Advice
Information available through the Website is provided for general informational and business development purposes only.
Nothing on the Website constitutes legal, financial, tax, accounting, investment, insurance, employment, or other regulated professional advice.
You should obtain appropriate professional advice where necessary.
19. No Warranties
To the fullest extent permitted by applicable law, the Website and all information, materials, content, and functionality available through it are provided "as is" and "as available."
Robal Agency disclaims all warranties, express or implied, relating to the Website, including warranties of:
merchantability;
fitness for a particular purpose;
accuracy;
completeness;
availability;
security;
non-infringement;
uninterrupted operation; and
freedom from harmful components.
Robal Agency does not warrant that use of the Website will meet your requirements or expectations.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Camera Gilson LLC d/b/a Robal Agency and its owners, members, managers, employees, contractors, agents, representatives, affiliates, vendors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of, inability to use, or reliance upon the Website.
This includes loss of profits, revenue, opportunities, contracts, business, data, goodwill, reputation, anticipated savings, or other intangible losses.
To the fullest extent permitted by law, Robal Agency's total aggregate liability arising solely from your use of the Website will not exceed one hundred United States dollars ($100).
This limitation applies only to claims arising from use of the Website.
Any liability associated with professional services provided by Robal Agency will instead be governed by the applicable written client agreement.
Some jurisdictions may not permit certain limitations of liability, in which case the applicable limitations will apply only to the maximum extent permitted by law.
21. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Camera Gilson LLC d/b/a Robal Agency and its owners, members, managers, employees, contractors, agents, representatives, affiliates, vendors, and service providers from and against claims, demands, damages, losses, liabilities, judgments, settlements, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
your unlawful or unauthorized use of the Website;
your violation of these Terms;
materials or information you submit;
your violation of applicable law;
your infringement of intellectual property, privacy, publicity, contractual, or other rights of another person or entity; or
fraud, misrepresentation, misconduct, or harmful activity associated with your use of the Website.
22. Privacy
Robal Agency's collection, use, storage, and handling of personal information through the Website is governed by its separate Privacy Policy.
The Privacy Policy is incorporated into these Terms by reference where applicable.
23. Age Requirement
The Website is intended primarily for business and professional audiences and is not directed toward children.
You must be at least 18 years old to submit a business inquiry, enter into an agreement through the Website, or otherwise use Website features requiring the submission of personal information.
24. No Agency, Partnership, or Other Relationship
Use of the Website does not create an agency, partnership, joint venture, employment, franchise, fiduciary, advisory, representation, or other special relationship between you and Robal Agency.
No such relationship exists unless expressly created through a separate written agreement.
25. Copyright and Ownership Complaints
Robal Agency respects the intellectual property rights of others.
If you believe content displayed on the Website infringes intellectual property rights that you own or are authorized to enforce, you may contact Robal Agency with sufficient information to identify:
the material at issue;
the location of the material on the Website;
the intellectual property right allegedly infringed;
your relationship to the applicable rights; and
your contact information.
Robal Agency reserves the right to investigate and respond to such requests as appropriate.
26. Governing Law
These Terms and any dispute arising from or relating to the Website will be governed by the laws of the State of New York, without regard to conflict-of-law principles.
To the fullest extent permitted by applicable law, any legal action arising from or relating to these Terms or the Website shall be brought exclusively in the state or federal courts located in New York County, New York.
You consent to the personal jurisdiction and venue of those courts.
27. Severability
If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will remain in full force and effect.
28. No Waiver
Robal Agency's failure or delay in exercising or enforcing any provision, right, or remedy under these Terms does not constitute a waiver of that provision, right, or remedy.
Any waiver must be expressly made in writing by Robal Agency.
29. Assignment
You may not assign or transfer your rights or obligations under these Terms without Robal Agency's prior written consent.
Robal Agency may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, reorganization, sale of assets, change of ownership, or other business transaction.
30. Changes to These Terms
Robal Agency may revise or update these Terms from time to time.
Revised Terms will become effective when posted on the Website unless otherwise stated.
The effective date displayed at the top of this page indicates when these Terms were most recently updated.
Your continued use of the Website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
31. Entire Agreement Regarding Website Use
These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement between you and Robal Agency concerning use of the Website.
These Terms do not replace, alter, supersede, or modify any separately executed agreement governing professional services.
A separately executed client agreement will govern the applicable professional engagement.
32. Survival
Any provisions that by their nature should survive termination of your use of the Website will remain in effect, including provisions relating to intellectual property, limitations of liability, indemnification, governing law, and restrictions on use.
33. Contact
Questions regarding these Terms & Conditions may be directed to:
Camera Gilson LLC d/b/a Robal Agency
New York, New York
https://www.robalagency.com/contact
robalagency.com